Everything you need, in one place.
Active clients: this is your home base. Onboarding steps, setup guides, support requests, and the account links you'll reach for most.
Your first two weeks.
New client? Work these in order and you'll be fully live without chasing us for next steps.
Complete onboarding
Fill out the intake so we have your brand assets, access, offers, and goals in writing before the build starts.
Grant access
Domain, hosting, Google Business Profile, analytics, and ad accounts. We'll send an exact list — nothing extra.
Kickoff call
30 minutes to align on priorities, timeline, and what your first 90 days look like.
Go live & tune
We launch, then tune weekly. You'll always know what changed and why.
Guides and quick answers.
- Setup guide — connecting your domain, email, and analytics
- Brand kit — logos, fonts, and color usage
- Content requests — how to send photos, offers, and updates
- Reporting — where your numbers live and how to read them
- AI visibility checklist — keeping your listings and answers current
Need something changed?
Send a request any time and we'll confirm receipt the same business day. Urgent items (site down, payment issues) get priority.
- Website edits and new pages
- Campaign or budget adjustments
- New offers, promos, or seasonal messaging
- Billing and invoice questions
Can't find what you need?
Message us directly — we'd rather answer fast than have you dig for it.